Building a hospitality brand today feels very different from what it did even a few years ago. We are no longer just competing on food, service, or ambience, we are competing for attention. And attention, especially in the age of scroll culture, is fleeting. Every day, consumers are exposed to an endless stream of content.
Thailand is overhauling its exhibition industry strategy, shifting from high-volume trade shows to a model designed to attract foreign direct investment (FDI), forge manufacturing partnerships, and scale its $44.5 billion creative economy. The Thailand Convention and Exhibition Bureau (TCEB) said it will reposition business events as tools for capital formation and industrial upgrading, rather than
A career in the hospitality and entertainment industry is a vibrant, emotional journey unlike any other. Every day pulses with new challenges, unexpected moments, and the chance to craft experiences that resonate deeply with people long after they leave. It’s fast-paced, demanding, and ever-evolving, but the rewards are profound. There’s a unique joy and emotional
With over two decades of leadership across the Middle East’s hospitality landscape, Mrad El Khoury has built a reputation as a transformative force in hotel operations, asset management, and guest experience strategy. From rebranding legacy properties to launching new hotel concepts from the ground up, his approach merges hands-on leadership with a sharp strategic vision.
After successful consecutive annual Green Globe certifications over the past decade, the Mercure Dubai Barsha Heights Hotel Suites and Apartments has managed to enhance its sustainable credentials by achieving platinum certification from the internationally renowned Green Globe Certification (GGC). The hotel is now one of only three hotels throughout the UAE that has achieved platinum
The food and beverage industry is one of the world’s most dynamic and essential sectors. It is where tradition meets transformation, and every decision has the power to shape not only markets but also societies. As global consumers become more conscious about health, sustainability, and transparency, the industry must continuously evolve to stay relevant, balancing
Vienna-based chatlyn, an AI communication hub transforming how hotels engage with guests, announced today it has secured €8 million in Series A funding to become “the AI brain for hotels” – an intelligent system that supports hotel operations (front desk, reservations, marketing, and guest services) and autonomously optimises guest communications to maximize revenue and satisfaction.
The travel and hospitality industry in India has recently taken a digital takeoff, with airlines, hotels, and travel agencies integrating online platforms for seamless services. Indian hotel chains also invest in digital technology to enhance customer experiences at every stage, from pre-booking to post-stay services. Given this shift, the nation’s hospitality sector is projected to
Al Zorah Development Company, a partnership between the Government of Ajman and Solidere International, together with Four Seasons, have announced plans to open Four Seasons Resort Ajman at Al Zorah in 2026. The beachfront luxurious resort will undergo extensive upgrades to the existing property, including upgrades to accommodation and public facilities. The resort will feature
The Ascott Limited (Ascott), a global hospitality operator and leader in ‘apart’hotels’ and hotels, is accelerating its expansion across North Africa with new partnerships, openings and a robust pipeline of upcoming properties in Morocco’s key economic and tourism hubs. Marking a significant milestone in its Morocco expansion strategy, Ascott celebrates the recent opening of Citadines
