Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, and CX Network, an online community dedicated to building the intelligent enterprise, released the report: Three ways to drive contact centre efficiency in the age of AI. The study highlights three methods contact centre leaders in the Middle East region can adopt
Bayt.com, the Middle East’s leading job site and the Ministry of Communications and Information Technology (MCIT) in Saudi Arabia have signed a Memorandum of Understanding (MoU). The strategic partnership marks a key milestone in advancing the Kingdom’s talent ecosystem, particularly within the technology and telecommunications sectors, in alignment with Saudi Vision 2030. The MoU establishes
As Artificial Intelligence takes over the world, one of the main ‘Sharks’ and businessman Mark Cuban has opened up on side hustles that he would undertake to earn some extra money if he was 16 years old again. First, he’d learn how to write prompts for artificial intelligence language models like OpenAI’s ChatGPT or Google’s
A seasoned professional with over two decades of experience in the pharmaceutical and marketing industries, Enrique Antonio Reyes began his career as a medical representative at SmithKline Beecham (now GSK) and rose to become the Associate Director and Public Sector Lead for Merck Sharp and Dohme’s local subsidiary. A graduate of the University of Santo
Honeywell and Google Cloud are partnering to transform the industrial sector by integrating advanced artificial intelligence (AI) agents into operations. The two companies announced their collaboration in a press release recently. The solutions, which are expected to begin rolling out in 2025, will leverage Honeywell’s Internet of Things platform, Honeywell Forge, and Google Cloud’s AI
Artificial intelligence (AI) is likely to be smarter than most Nobel Prize winners before the end of this decade, Anthropic CEO Dario Amodei said. Speaking with agencies about his essay on predictions about AI, Amodei said he thinks 2026 is the earliest, though not necessarily the most likely, time that AI will achieve “powerful AI,”
Facebook owner Meta says it has teamed up with Blumhouse Productions, the Hollywood company behind popular horror films such as ‘The Purge’ and ‘Get Out’, to put its new generative AI video model Movie Gen to the test. The announcement comes after Meta unveiled Movie Gen, which it said can create realistic-seeming video and audio
In an era where accurate weather forecasting is increasingly vital, Chuen Chung Chui, Co-Founder and CEO of Knoweather, stands at the forefront of innovation in the weather technology sector. With a robust background in meteorological science, Chui has successfully transformed Knoweather into a pioneering force that leverages cutting-edge AI-driven solutions to deliver unparalleled weather insights.
Tesla CEO, Elon Musk, launched the newest version of the humanoid robot Optimus during the ‘We, Robot’ event in California last week. At the presentation, the robots showcased a range of skills, including serving drinks, dancing, singing birthday songs, and even playing rock-paper-scissors with guests. However, many in the audience mistakenly believed they were witnessing
ByteDance-owned social-media platform TikTok is laying off hundreds of employees from its global workforce, including a large number of staff in Malaysia, as it shifts focus towards a greater use of artificial intelligence in content moderation. Two sources familiar with the matter earlier told agencies that more than 700 jobs were slashed in Malaysia. TikTok
