Jurny, the leading vertical AI solution for automating hotel and short-term rental operations, recently announced the public launch of its AI Multi-Agent system. This industry-first technology marks a significant milestone in the evolution of property management solutions, introducing specialised AI agents designed to cooperate and handle specific tasks like concierge services and guest communications, without the need for human intervention.
“Our AI Multi-Agent technology marks a turning point for the hospitality industry. It signals a seismic shift, transforming our interaction with technology and property management, and opening up new possibilities that we didn’t have before,” said Luca Zambello, CEO of Jurny.
Zambello added, “This initiative extends far beyond hospitality. It establishes the foundation for a surge in AI innovation across countless sectors. Start-ups creating the infrastructure to harness the full capabilities of next-generation AI will emerge as the biggest winners in the next five years.”
Jurny’s Multi-Agent system is a network of several purpose-built AI agents that are able to reason and make decisions on their own, including a local concierge agent, a guest communications agent, a quality assurance agent, a reporting agent, an upsell agent, and more. These agents communicate and interact with each other to accomplish complex tasks. Jurny’s AI agents mimic the collaborative dynamic of a real-world team. When a property manager or a guest has a question or an issue, Jurny’s agents “consult” each other to quickly deliver an accurate, informed response.
This system is only possible with Jurny’s vertically integrated, centralized data platform. Unlike fragmented legacy systems, Jurny’s platform allows AI agents to work efficiently across all software components. The introduction of the industry’s first commercially available AI Multi-Agent system showcases Jurny’s commitment to innovation and further positions the company as a leader in shaping the future of AI applications, not just in hospitality, but across a broad range of industries.
