Dublin Airport on Road to Digital Transformation

The latest system development enables Dublin Airport to further enhance information flow, resource management, and passenger satisfaction

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T-Systems has integrated a new management product from Frequentis into Dublin Airport’s system to further enhance information flow, resource management, and passenger satisfaction. This addition means that T-Systems now offers digitalisation solutions for almost all processes at Dublin Airport from a single source.

Digital Development

 With Frequentis airportWorks, the airport operator digitises all information and documentation on airside maintenance and repair work on the apron, taxiways, and runways. T-Systems is linking airportWorks with its own airport management system in Dublin, which will then automatically transfer information about works on the tarmac to the systems for managing parking positions at the terminal and on the apron.

Frequentis airportWorks optimises the process to withdraw facilities from operational use to systematically plan and conduct maintenance and construction works during full flight operations. This ensures that all parties involved are informed quickly and seamlessly and that all flight operations on the ground align with the airport operations plan. AirportWorks also creates audit-proof reports for the air traffic control and civil aviation authorities.

Global Airport Management Solutions

T-Systems already supplies more than 50 international airports around the world with airport management solutions. Its focus is on flight plan and resource management in the terminal and on the apron. The solutions support the efficient handling of passengers, baggage and freight. For example, T-Systems processes and distributes flight information on the display boards in the airport or guides passengers to the correct baggage carousel.

Frequentis airport products are designed to be key enablers for the effective collaboration between airports, airlines and air navigation service providers to reduce costs for all stakeholders, achieve their performance objectives, and increase passenger satisfaction.

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